Terms & Conditions


Last Updated: 3rd July 2022


The Terms and Conditions (“Terms”) describe how 20th Century Box, 99 Hurley Road, Little Corby, Carlisle, Cumbria CA4 8QY United Kingdom (“Company,” “we,” and “our”) regulates your use of this website https://20thcenturybox.com (the “Site”). Please read the following information carefully to understand our practices regarding your use of the Site. The Company may change the Terms at any time. The Company may inform you of the changes to the Terms using the available means of communication. The Company recommends you to check the Site frequently to see the actual version of the Terms and their previous versions.

If you represent a legal entity, you certify that you entitled by such a legal entity to conclude the Terms as the legal entity you represent.


As each box is individually hand-made to order, please allow up to 14 days (excluding Sundays and Bank Holidays), from date of payment received, for dispatch.
Although we will, in most cases, dispatch your order well within this time.

Payment of Customs Fees

For Customers outside of the United Kingdom remember: It is your responsibility to pay any import Duties/Taxes as directed by your own Customs Authorities.
Any orders returned to 20th Century Box by the postal authorities due to unpaid customs fees shall not be sent back to the customer Customer until a further shipping fee is paid again. 20th Century Box will not be liable for any extra postal fees.

Failed Deliveries

Any Orders returned due to failed delivery for any reason by the courier (Unless caused by a mistake on our part) shall not be sent back to the customer until a further shipping fee is paid. 20th Century Box will not be liable for any extra postal fees.


I hope you are completely happy with your 20th Century Box purchase but if you are not satisfied, please feel free to contact me on paul@20thcenturybox.co.uk  or 07588 294082 and we can discuss the issue and come to an agreement on how best to address it.

For items that are hand made to order, items will not be accepted for refund due to a change of mind.  Other Items that are not handmade normal distance selling regulations apply.

In the unlikely event that there is a fault with the product, it needs to be returned for inspection in its original condition, unused with all the original packaging and proof of purchase within 14 days of receipt. If the goods do not reach us in this condition then your right to a full refund may be affected. Postage will only be refunded if the item is found to be faulty, otherwise the cost of returning the goods will be at your own expense. This does not affect your statutory rights.

If required, please contact us for the return address stating the issue and when the was purchased. Please notify me within 14 days of receipt if you are unsatisfied with your product for any reason.

When returning an item, it is recommend that you use a recorded service as we are not responsible for items that are lost or damaged in the post. Items remain your responsibility until they reach us. Return postage costs will not be refunded unless the item is found to be faulty.


The buyer should inspect the goods immediately upon receipt. If the goods are faulty, missing parts, sent in error or have been mis-represented on our Website then you will be entitled to a full refund (including delivery costs) plus any return postal charges. Note however that this policy does not cover faults caused by accident, neglect or misuse on the part of the buyer. Please contact 20th Century Box via email or phone before returning faulty or not-as-described goods.


Points for discounts off of future purchases can be earned in our store as long as you sign up for an account.
You will earn 300 Box Points worth 3 GBP  when you initially sign up for an account. Also 50 points will be credited to your account on completion of a review of one of the products you have purchased.
You will earn 5 points for every £1 GBP you spend on qualifying items in our store.

PLEASE NOTE: Any unused points will expire after 6 months from the date they were earned.

You can redeem the points at the checkout. You will receive a £1 GBP discount for every 100 points you redeem on qualifying items.

If you placed an order but never created an account you will not receive any points for that order. Neither can any points be credited retrospectively.

If points are given in error due to a system malfunction 20th Century Box reserves the right to adjust the points on a users account to the correct number.

20th Century Box reserve the right to change the amount of points earned or remove the points scheme at any time. Current exemptions to the Box Points Scheme are Keyrings & Mugs.

Any Discount given shall be at the discretion of 20th Century Box.

Coupon codes should be used in accordance with their terms and conditions stated in the offer. Any one found trying to circumvent the explicit use of the coupon will have their account or order terminated immediately.

Use of 20th Century Box Website



Our Privacy Policy is available on a separate page. Our Privacy Policy explains to you how we process information about you. You shall understand that through your use of the Site you acknowledge the processing of this information shall be undertaken in accordance with the Privacy Policy.


When using the Site, you shall be responsible for ensuring the confidentiality of your account, password and other credentials and for secure access to your device. You shall not assign your account to anyone. The Company is not responsible for unauthorised access to your account that results from misappropriation or theft of your account. The Company may refuse or cancel service, terminate your account, and remove or edit content.

The Company does not knowingly collect personal data from persons under the age of 16 (sixteen). If you are under 16 (sixteen) years old, you may not use the Site and may not enter into the Terms under any circumstances.


The Site allows you to use Services available on the Site. You shall not use the services for the illegal aims.

We may, at our sole discretion, set fees for using the Site for you. All prices are published separately on relevant pages on the Site. We may, at our sole discretion, at any time change any fees.

We may use certified payment systems which also may have their commissions. Such commissions may be implied on you when you choose a particular payment system. Detailed information about commissions of such payment systems may be found on their websites.


The Site may include links to other sites, applications, and platforms (hereinafter the “Linked Sites“).

The Company does not control the Linked Sites and shall not be responsible for the content and other materials of the Linked Sites. The Company makes these links available to you for providing the functionality or services on the Site.


The Company grants you a non-transferable, non-exclusive, revocable license to access and use the Site from one device in accordance with the Terms.

You shall not use the Site for unlawful or prohibited purpose. You may not use the Site in a way that may disable, damage, or interfere in the Site.

All content present on the Site includes text, code, graphics, logos, images, compilation, software used on the Site (hereinafter and herein before the “Content“). The Content is the property of the Company or its contractors and protected by intellectual property laws that protect such rights. You agree not to use all copyright and other proprietary notices or restrictions contained in the Content and you are prohibited from changing the Content.

You may not publish, transmit, modify, reverse engineer, participate in the transfer, or create and sell derivative works, or in any way use any of the Content. Your enjoyment of the Site shall not entitle you to make any illegal and disallowed use of the Content, and in particular you shall not change proprietary rights or notices in the Content. You shall use the Content only for your personal and non-commercial use. The Company does not grant you any licenses to the intellectual property of the Company.


By posting, uploading, inputting, providing or submitting your Content you are granting the Company to use your Content in connection with the operation of Company’s business including, but not limited to, the rights to transmit, publicly display, distribute, publicly perform, copy, reproduce, and translate your Content; and to publish your name in connection with your Content.

No compensation shall be paid with regard to the use of your Content. The Company shall have no obligation to publish or enjoy any Content you may send us and may remove your Content at any time.

By posting, uploading, inputting, providing or submitting your Content you warrant and represent that you own all of the rights to your Content.


The information available via the Site may include typographical errors or inaccuracies. The Company shall not be liable for these inaccuracies and errors.

The Company makes no representations about the availability, accuracy, reliability, suitability, and timeliness of the Content contained on and services available on the Site. To the maximum extent allowed by the applicable law, all such Content and services are provided on the “as is” basis. The Company disclaims all warranties and conditions regarding this Content and services, including warranties and provisions of merchantability, fitness for a certain purpose.

To the maximum extent permitted by the applicable law, in no event shall the Company be liable for any direct, indirect, incidental, consequential, special, punitive damages including, but not limited to, damages for loss of enjoyment, data or profits, in the connection with the enjoyment or execution of the Site in the context of the inability or delay to enjoy the Site or its services, or for any Content of the Site, or otherwise arising out of the enjoyment of the Site, based on contract and non-contract liability or other reason.

If the exclusion or limitation of liability for damages, whether consequential or incidental, are prohibited in a particular case, the exclusion or limitation of liability shall not apply to you.


You agree to indemnify, defend and hold harmless the Company, its managers, directors, employees, agents, and third parties, for any costs, losses, expenses (including attorneys’ fees), liabilities regarding or arising out of your enjoyment of or inability to enjoy the Site or its services and Company’s services and products, your violation of the Terms or your violation of any rights of third parties, or your violation of the applicable law. The may assume the exclusive defence and you shall cooperate with the Company in asserting any available defences.


The Company may terminate your access and account to the Site and its related services or any part at any time, without notice, in case of your violation of the Terms.


The governing law of the Terms shall be the substantive laws of the country where the Company is set up, except the conflict of laws rules. You shall not use the Site in jurisdictions that do not give effect to all provisions of the Terms.

No joint venture, partnership, employment, or agency relationship shall be implied between you and the Company as a result of the Terms or use of the Site.

Nothing in the Terms shall be a derogation of the Company’s right to comply with governmental, court, police, and law enforcement requests or requirements regarding your enjoyment of the Site.

If any part of the Terms is determined to be void or unenforceable in accordance with applicable law then the void or unenforceable clauses will be deemed superseded by valid and enforceable clauses shall be similar to the original version of the Terms and other parts and sections of the Terms shall be applicable to you and the Company.

The Terms constitute the entire agreement between you and the Company regarding the enjoyment of the Site and the Terms supersede all prior or communications and offers, whether electronic, oral or written, between you and the Company.

The Company and its affiliates shall not be liable for a failure or delay to fulfil its obligations where the failure or delay results from any cause beyond Company’s reasonable control, including technical failures, natural disasters, blockages, embargoes, riots, acts, regulation, legislation, or orders of government, terroristic acts, war, or any other force outside of Company’s control.

In case of controversies, demands, claims, disputes, or causes of action between the Company and you relating to the Site or other related issues, or the Terms, you and the Company agree to attempt to resolve such controversies, demands, claims, disputes, or causes of action by good faith negotiation, and in case of failure of such negotiation, exclusively through the courts of the country where the Company is set up.


We are committed to resolve any complaints about our collection or use of your personal data. If you would like to make a complaint regarding these Terms or our practices in relation to your personal data, please contact us at: Paul@20THCENTURYBOX.CO.UK. We will reply to your complaint as soon as we can and in any event, within 30 days. We hope to resolve any complaint brought to our attention, however if you feel that your complaint has not been adequately resolved, you reserve the right to contact your local data protection supervisory authority


We welcome your comments or questions about these Terms. You may contact us in writing at Paul@20THCENTURYBOX.CO.UK or 20TH Century Box, 99 Hurley Road, Little Corby, Carlisle, Cumbria CA4 8QY UNITED KINGDOM.

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