Privacy and Cookie Policy
Introduction
At 20th Century Box, we respect your privacy and are committed to protecting your personal information.
This Privacy and Cookie Policy explains how we collect, use, store and protect your personal data when you visit our website, create an account, place an order, contact us, subscribe to our mailing list or otherwise interact with our services.
20th Century Box is operated by:
Paul Bacon trading as 20th Century Box
99 Hurley Road
Little Corby
Carlisle
Cumbria
CA4 8QY
United Kingdom
Email: paul@20thcenturybox.co.uk
We process your personal data in accordance with this Privacy and Cookie Policy and applicable UK data protection legislation.
Information We Collect
We only collect information that is necessary to provide our services, process orders and communicate with our customers.
Information you provide to us
This may include:
- Name
- Billing and delivery address
- Email address
- Telephone number
- Account username and password
- Order details and purchase history
- Product reviews and feedback you submit
- Information provided when contacting us by email, telephone or through our website
- Mailing list subscription details
- Box Points and loyalty activity
Information collected automatically
When you visit our website, we may automatically collect certain technical information, including:
- IP address
- Browser type
- Device information
- Pages visited
- Website usage information
- Information relating to cookies and similar technologies
This information helps us maintain website security, improve website performance and understand how visitors use our website.
How We Use Your Information
We use your personal information for the following purposes:
Processing orders
We use your information to:
- Process and fulfil orders
- Arrange delivery
- Send order confirmations and updates
- Provide customer support
- Deal with returns, refunds and enquiries
Managing accounts
If you create an account with us, we use your information to:
- Maintain your account
- Allow you to view your order history
- Manage Box Points and rewards
Product reviews
If you submit a product review, information associated with that review may be stored and displayed on our website.
Reviews must relate to genuine purchases.
Website security and improvement
We may use information collected through website activity to:
- Protect against spam, fraud and security threats
- Maintain and improve our website
- Identify technical issues
Legal Basis for Processing Your Information
Under UK data protection law, we process your personal information for the following reasons:
Contractual necessity
To process and fulfil orders you place with us.
Legal obligations
To meet accounting, tax and other legal requirements.
Legitimate interests
To provide customer support, maintain website security, prevent fraud and improve our services.
Consent
Where you choose to subscribe to marketing communications or accept optional cookies.
Payment Information
Payments made through our website are processed securely by PayPal.
20th Century Box does not store or have access to your full payment card details.
Payment information is processed directly by PayPal in accordance with their own privacy policy and security procedures.
We only receive the information necessary to process and fulfil your order, such as payment confirmation and transaction details.
Email Communications and Mailing List
If you choose to subscribe to our mailing list, we will use your email address to send you information about 20th Century Box, including new products, updates, offers and other news that may be of interest to collectors.
We use a double opt-in subscription process. After subscribing, you will receive a confirmation email and you will only be added to our mailing list once you have confirmed your subscription.
This helps prevent unwanted registrations and ensures that communications are only sent to customers who have chosen to receive them.
Your mailing list information is stored securely within our website systems and is only used for communications from 20th Century Box.
We do not sell, rent or share mailing list information with third parties for their own marketing purposes.
You can unsubscribe at any time by using the unsubscribe link included in our emails or by contacting us directly.
Sharing Your Information
We only share personal information where necessary to provide our services and fulfil your orders.
This may include:
- PayPal for processing payments and confirming transactions
- Delivery companies for delivering orders
- Website hosting and technical service providers
- Security and anti-spam services
- Trusted suppliers and fulfilment partners where they are responsible for producing or dispatching products purchased through our website
Where we share information with suppliers or fulfilment partners, it is limited to the information necessary to complete your order, such as your name and delivery address.
This information is only used for the purpose of fulfilling your order and is not provided to these suppliers for their own marketing purposes.
We do not sell your personal information to third parties.
Third-Party Marketplace Links
Our website may contain links to external websites, including marketplace platforms such as eBay.
If you click on one of these links, you will be taken to the relevant third-party website. We do not control these websites and are not responsible for their content, availability, privacy practices or how they process your personal information.
Any purchases made through third-party websites are subject to the terms, conditions and privacy policies of those websites.
We recommend reviewing the privacy policy of any third-party website you visit.
Cookies
Our website uses cookies to provide essential functionality, improve your browsing experience, maintain security and help us understand how visitors interact with our website.
Cookies are small text files stored on your device when you visit a website.
Cookies may be used for:
Necessary cookies
These cookies are required for essential website functions, including shopping basket operation, account functionality and security.
Functional cookies
These cookies help provide additional website features and improve your experience.
Analytics and performance cookies
These cookies help us understand how visitors use our website, including how customers interact with pages and products. We use this information to improve website performance, usability and the overall customer experience. Where used, this information is collected in an anonymised form and is not used to identify individual visitors.
Marketing cookies
Where applicable, these cookies may be used to support promotional activity.
You can manage your cookie preferences at any time through our cookie consent settings. You can also control cookies through your browser settings.
A detailed list of cookies currently used on this website is provided through our cookie consent banner and settings.
Necessary
Necessary cookies are required to enable the basic features of this site, such as providing secure log-in or adjusting your consent preferences. These cookies do not store any personally identifiable data.
| Cookie | Duration | Description |
|---|---|---|
| PHPSESSID | session | This cookie is native to PHP applications. The cookie stores and identifies a user's unique session ID to manage user sessions on the website. The cookie is a session cookie and will be deleted when all the browser windows are closed. |
| wt_consent | 1 year | Used for remembering users’ consent preferences to be respected on subsequent site visits. It does not collect or store personal information about visitors to the site. |
| ct_timezone | never | CleanTalk–Used to prevent spam on our comments and forms and acts as a complete anti-spam solution and firewall for this site. |
| ct_pointer_data | never | CleanTalk sets this cookie to prevent spam on the site's comments/forms, and to act as a complete anti-spam solution and firewall for the site. |
| apbct_headless | never | Cleantalk set this cookie to detect spam and improve the website's security. |
Functional
Functional cookies help perform certain functionalities like sharing the content of the website on social media platforms, collecting feedback, and other third-party features.
| Cookie | Duration | Description |
|---|---|---|
| ct_checkjs | never | Clean Talk sets this cookie to prevent spam on the site's comments or forms. |
| ct_ps_timestamp | never | Clean Talk sets this cookie to prevent spam on the site's comments or forms. |
| ct_fkp_timestamp | never | Clean Talk sets this cookie to prevent spam on the site's comments or forms. |
Analytics
Analytical cookies are used to understand how visitors interact with the website. These cookies help provide information on metrics such as the number of visitors, bounce rate, traffic source, etc.
| Cookie | Duration | Description |
|---|---|---|
| sbjs_migrations | session | Sourcebuster sets this cookie to identify the source of a visit and stores user action information in cookies. This analytical and behavioural cookie is used to enhance the visitor experience on the website. |
| sbjs_current_add | session | Sourcebuster sets this cookie to identify the source of a visit and stores user action information in cookies. This analytical and behavioural cookie is used to enhance the visitor experience on the website. |
| sbjs_first_add | session | Sourcebuster sets this cookie to identify the source of a visit and stores user action information in cookies. This analytical and behavioural cookie is used to enhance the visitor experience on the website. |
| sbjs_current | session | Sourcebuster sets this cookie to identify the source of a visit and stores user action information in cookies. This analytical and behavioural cookie is used to enhance the visitor experience on the website. |
| sbjs_first | session | Sourcebuster sets this cookie to identify the source of a visit and stores user action information in cookies. This analytical and behavioural cookie is used to enhance the visitor experience on the website. |
| sbjs_udata | session | Sourcebuster sets this cookie to identify the source of a visit and stores user action information in cookies. This analytical and behavioural cookie is used to enhance the visitor experience on the website. |
| sbjs_session | 1 hour | Sourcebuster sets this cookie to identify the source of a visit and stores user action information in cookies. This analytical and behavioural cookie is used to enhance the visitor experience on the website. |
| ifso_visit_counts | 1 year | If So sets this cookie to store number of visits. |
| ct_screen_info | never | CleanTalk sets this cookie to complete an anti-spam solution and firewall for the website, preventing spam from appearing in comments and forms. |
| optibehavior_anon_sid | session | Cookie used to understand how visitors interact with our website. This helps us improve website content, usability and user experience. Data is collected in an anonymised form and is not used to identify individual visitors. |
| optibehavior_anon_vid | session | Cookie used to understand how visitors interact with our website. This helps us improve website content, usability and user experience. Data is collected in an anonymised form and is not used to identify individual visitors. |
| _ifso_last_viewed | session | Used to store the triggers’ “viewed last” for Analytics conversions |
Performance
Performance cookies are used to understand and analyze the key performance indexes of the website which helps in delivering a better user experience for the visitors.
| Cookie | Duration | Description |
|---|---|---|
| No cookies to display. | ||
Advertisement
Advertisement cookies are used to provide visitors with customized advertisements based on the pages you visited previously and to analyze the effectiveness of the ad campaigns.
| Cookie | Duration | Description |
|---|---|---|
| _gcl_au | 3 months | Google Tag Manager sets this cookie to experiment advertisement efficiency of websites using their services. |
| test_cookie | 16 minutes | doubleclick.net sets this cookie to determine if the user's browser supports cookies. |
| IDE | 1 year 24 days 1 minute | Google DoubleClick IDE cookies store information about how the user uses the website to present them with relevant ads according to the user profile. |
Others
Other cookies are those that are being identified and have not been classified into any category as yet.
| Cookie | Duration | Description |
|---|---|---|
| No cookies to display. | ||
Manage Cookie Preferences
You can change your cookie preferences at any time by clicking the Cookie Settings link available here Consent Preferences. This will allow you to review your choices, withdraw consent, or update your preferences.
You can also manage or delete cookies through your browser settings. Please note that disabling certain cookies may affect the functionality and features available on our website.
Data Storage and Security
We take reasonable steps to protect your personal information from loss, misuse, unauthorised access or disclosure.
Your information is stored securely and is only retained for as long as necessary for the purposes described in this policy, including meeting legal and accounting requirements.
We retain certain transaction and order information for as long as necessary to meet legal, accounting and tax obligations.
Your Rights
Under UK data protection law, you have rights regarding your personal information, including:
- The right to request access to the information we hold about you
- The right to request correction of inaccurate information
- The right to request deletion of your information where appropriate
- The right to object to certain types of processing
- The right to withdraw consent where processing is based on consent
If you wish to exercise any of these rights, please contact us using the details below.
Changes to This Privacy Policy
We may update this Privacy and Cookie Policy from time to time to reflect changes to our website, services or legal requirements.
Any updates will be published on this page.
Contact Information
If you have any questions about this Privacy and Cookie Policy or how we handle your personal information, please contact:
Paul Bacon trading as 20th Century Box
Email: paul@20thcenturybox.co.uk
Post:
99 Hurley Road
Little Corby
Carlisle
Cumbria
CA4 8QY
United Kingdom
